Contact Us
Contact Planet of the Vapes USA
Questions about a device, an order, a warranty claim or a part number? We answer every email within one business day.
Support hours
Monday to Friday, 9:00 AM to 5:00 PM ET, excluding public holidays.
Before you email about an order
- Have your order number ready.
- For faults, a short video of the issue speeds things up dramatically.
- For part enquiries, tell us the exact device model and year.
Wholesale and press
Use the same address and put “Wholesale” or “Press” in the subject line.